CUSTOMER SPOTLIGHT: Michael and Kathleen O’Brien Tucson, Arizona

When you live in a scorching desert climate like Arizona, having a tree on your property can bring beauty, cooling shade for your home and even a quiet place to gather outdoors as a family. However, trees can also be hazardous to your sewer lines, as Michael and Kathleen O’Brien recently learned when their beloved mesquite […]

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President’s Corner

When we created the NLC Service Line Warranty Program, the goal was to work with the National League of Cities to address a critical issue on which both organizations were aligned: aging infrastructure. While efforts were underway to address that need at the larger city level, we felt a need to help communities educate their […]

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NEW STRATEGY FOR WATER CONSERVATION: Connection Charges

With more than half of publicly supplied water in the U.S. used by homes, an important focus of water conservation is on residences. Water conservation measures at the local level have tackled reducing existing customers’ water use by raising rates, restricting use, and educating consumers about conservation. A recent study offers a new conservation solution that […]

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PROGRAM HIGHLIGHTS

The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw great growth in Arizona, Iowa and Texas, and we welcome our first partner in Utah! We are also happy to welcome several new partners in […]

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Out of sight, out of mind

When roads break beneath your tires, you see the wear. You know after a harsh winter or a rainy summer, potholes emerge and repairs are necessary. Roadways aren’t the only things crumbling though. Deep underground, water and sewer lines go unnoticed for years before failure occurs, likely resulting in expensive repairs, flooding, and customers without […]

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