Follansbee, WV – And Many Other Cities in the U.S.

The story of Follansbee begins in 1699 with French explorers who claimed the Ohio River valley and developed trade with many native tribes, including the Mingo Indians who occupied a small village known as the “Old Mingo Bottom” located on the land where Follansbee is today. A 1920 Herald Star article, reporting on the annual […]

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CEO’s Corner

If you have ever received a piece of mail, or an email, describing the National League of Cities (NLC) Service Line Warranty Program, you have likely read about the exceptionally high customer satisfaction rating we maintain. From a city official’s perspective, that’s important, because you have entrusted us, as administrators of the Program, with your […]

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Looking Back at 2016

2016 saw tremendous and exciting activity for the NLC Service Line Warranty Program! We welcomed 71 new city partners in the U.S., bringing our total to over 400 across North America. We now serve nearly 11 million municipal households, and performed a repair or replacement every 76 seconds nationwide last year. The NLC Service Line […]

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Failing the Grade

The recent release of the 2017 American Society of Civil Engineers (ASCE) Infrastructure Report Card showed no improvement in the overall grade for the nation’s infrastructure, holding steady at D+ overall, compared to the last report issued in 2013. The ASCE defines a “D” grade as one that finds “the infrastructure is in poor to fair […]

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National League of Cities Service Line Program: Helping Municipal Infrastructure

The National League of Cities (NLC) Service Line Warranty Program helps residents of partner municipalities repair or replace thousands of water and sewer laterals every year. The Program has helped more than 140,000 residents in cities and towns around the U.S. save more than $90 million in repair expenses.  The Program is also dedicated to […]

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