Contractors Conference Explores New Ways to Improve Customer Satisfaction

A group of the top contractors in HomeServe’s network of more than 1,600 across the country attended the fourth-annual Contractors Conference Sept. 18-20 in San Antonio, where they discussed continuous improvement of customer service, closing the labor gap and corporate social responsibility. HomeServe is the parent company of Utility Service Partners, Inc., which administers the […]

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Skilled Trades Offer a Bright Future for Minorities and Women

The skilled trades offer a faster, less expensive route to stable, well-paying jobs, and 17.5 percent of skilled tradespeople will go on to start their own business and become self-employed – the American Dream. Despite all this, there is an anticipated shortage of plumbers, electricians and HVACR technicians as Baby Boomers continue to retire. The […]

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Veterans Hiring Initiative

A combination of Baby Boomers reaching retirement age and lack of vocational programs for young adults has caused an unprecedented labor shortage in the skilled trades. We have launched a new program to recruit military veterans for skilled trade jobs to address both the urgent need for skilled labor and the underemployment of veterans. Social, [...]

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Three Issues Facing Veterans In Your Community

Veterans bring a lot to the table, and many of the skills they learned in the armed forces can benefit your community once they’ve been discharged. Many times, a veteran just needs a helping hand, like Edward Andruskieicz, of Lynn, Massachusetts. Edward, an 87-year-old World War II veteran, saw several feet of flood waters invade his home […]

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World Class Contractors – Key To An Exceptional Customer Experience

The National League of Cities (NLC) Service Line Warranty Program (SLWP), administered by USP, a HomeServe company, was conceived in partnership with the National League of Cities to educate property owners about their service line responsibilities and to help residents avoid the out-of-pocket expense for unanticipated and potentially costly service line repairs and replacements. One […]

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