Contractors Conference Explores New Ways to Improve Customer Satisfaction

A group of the top contractors in HomeServe’s network of more than 1,600 across the country attended the fourth-annual Contractors Conference Sept. 18-20 in San Antonio, where they discussed continuous improvement of customer service, closing the labor gap and corporate social responsibility. HomeServe is the parent company of Utility Service Partners, Inc., which administers the […]

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Skilled Trades Offer a Bright Future for Minorities and Women

The skilled trades offer a faster, less expensive route to stable, well-paying jobs, and 17.5 percent of skilled tradespeople will go on to start their own business and become self-employed – the American Dream. Despite all this, there is an anticipated shortage of plumbers, electricians and HVACR technicians as Baby Boomers continue to retire. The […]

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World Class Contractors – Key To An Exceptional Customer Experience

The National League of Cities (NLC) Service Line Warranty Program (SLWP), administered by USP, a HomeServe company, was conceived in partnership with the National League of Cities to educate property owners about their service line responsibilities and to help residents avoid the out-of-pocket expense for unanticipated and potentially costly service line repairs and replacements. One […]

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