City Participation

Aging infrastructure can be a hassle for homeowners.

  • Your homeowners’ private lines are subjected to the same elements – root invasion, ground shifting, fluctuating temperatures and more.
  • There are 650 water main breaks per day in the U.S., resulting in a daily loss of 7 billion gallons of water.1
  • Household water leaks can waste more than 1 trillion gallons annually nationwide. That’s equal to the annual household water use of more than 11 million homes.2

Most homeowners don’t have enough savings to cover emergency expenses.

  • When water and sewer lines break, many homeowners believe the responsibility to repair them lies with the city.
  • When water or sewer lines fail, it can cost a homeowner from hundreds to upwards of ,500 to repair. Vulnerable populations are especially susceptible to financial shock when faced with these types of expensive, unplanned repairs.

Why choose to partner with the NLC Service Line Warranty Program?

  • At no cost to the city, the NLC Service Line Warranty Program allows homeowners to purchase affordable protection for their water and sewer lines that will cover the cost of repairing leaks, breaks and clogs.
  • Contractors are local to the community into which the program has been introduced to help keep money in the local economy.

Steps to Complete

  • Step1

    Step one

    Execute one-page contract, which triggers recruitment of contractors

  • Step2

    Step two

    Work with USP to create resident marketing materials and press release

  • Step3

    Step three

    USP executes resident marketing campaign

  • Step5

    Step four

    Access monthly reporting via the web


1 According to a report sponsored by the National Association of Water Companies and the U.S. Chamber of Commerce,