by Bill Eller | Aug 28, 2020 | HomeServe Cares, Testimonials, Customer Testimonials, State, Georgia, Financial Shock, Videos, Customer Videos
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
by Kimberly Dailey | Aug 28, 2020 | Testimonials, Customer Testimonials, Education, Videos, Customer Videos, HomeServe Cares, Energy, Financial Shock
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
by Kimberly Dailey | Aug 28, 2020 | Education, Cooperatives
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
by Bill Eller | Aug 10, 2020 | Lead in Water, California, White Papers, Education, Service Line Responsibilities, State, Knowledge Center
Our communities have an aging infrastructure problem, and water line leaks waste trillions of gallons of water each year. Research has shown that water service lines made of materials such as lead, copper and galvanized steel will reach the end of their usable...
by bstickle | Aug 10, 2020 | Knowledge Center, White Papers, Energy, Customer Engagement, Customer Service, Digital Customer Experience, Call Center Pillar Related Articles
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your inbound and outbound call agents are in training. This can have an impact not only on your bottom line, but also consumer satisfaction. At HomeServe,...