by Bill Eller | Aug 25, 2023 | Public-Private Partnerships, NLC SLWP, ServLine, Infrastructure, Videos, Partner Videos, Testimonials, General Videos, Customer Testimonials, Webinars, Education, Service Line Responsibilities, Knowledge Center
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
by Bill Eller | Nov 9, 2021 | Partner Videos, Partner Testimonials, Large Cities, Maryland, Testimonials, Education, Service Line Responsibilities, State, Public-Private Partnerships, Financial Shock, Videos
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
by bstickle | Oct 26, 2021 | Education, Service Line Responsibilities, Knowledge Center, Infrastructure, Water Loss, Videos, Partner Videos, Service Line Myths, Webinars
According to the NRDC’s new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden’s infrastructure...
by Bill Eller | May 15, 2020 | Financial Shock, Videos, Partner Videos, Partner Testimonials, Testimonials, Education, Service Line Responsibilities, Home Maintenance
“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...
by Bill Eller | Jan 28, 2020 | Knowledge Center, Infographics, Financial Shock, State of the Home Survey, Videos, Partner Videos, Partner Testimonials, Testimonials
Economic shock, a large, unexpected expense such as a home system repair or sudden loss of income, is a hidden threat to your community. You may be surprised at how many of your neighbors are living paycheck to paycheck and how few have any savings set aside for an...