by Bill Eller | Oct 28, 2022 | Education, ServLine, Infrastructure
The Water/Wastewater industry will be addressing many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging...
by Jenna Hazelet | Oct 17, 2022 | Ohio, Testimonials, Education, Service Line Responsibilities, State, ServLine, Infrastructure, Water Loss, Financial Shock, Partner Testimonials
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
by Kimberly Dailey | Oct 14, 2022 | Education, Cooperatives
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for cooperatives, especially renters and low-and moderate-income homeowners because they may not need or be able to afford...
by Bill Eller | Oct 14, 2022 | Financial Shock, Florida, State, Green Initiatives, Infrastructure, Inflow & Infiltration
Warmer water and rising oceans equal more intense and more frequent storms, and the rise in frequency and destruction we’ve seen from storms out of the gulf and across the country are just one of the symptoms of climate change. Hurricane Ian recently demonstrated the...
by Peter Buttrick | Oct 14, 2022 | Education, Press Releases, Energy, Customer Engagement, Customer Service, Financial Shock, Digital Customer Experience, Products, Tech Protect
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...