by Bill Eller | Oct 28, 2022 | Infrastructure, Education, ServLine
The Water/Wastewater industry will be addressing many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging...
by Jenna Hazelet | Oct 17, 2022 | State, ServLine, Infrastructure, Water Loss, Financial Shock, Partner Testimonials, Ohio, Testimonials, Education, Service Line Responsibilities
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
by Kimberly Dailey | Oct 14, 2022 | Education, Cooperatives
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for cooperatives, especially renters and low-and moderate-income homeowners because they may not need or be able to afford...
by Bill Eller | Oct 14, 2022 | State, Green Initiatives, Infrastructure, Inflow & Infiltration, Financial Shock, Florida
Warmer water and rising oceans equal more intense and more frequent storms, and the rise in frequency and destruction we’ve seen from storms out of the gulf and across the country are just one of the symptoms of climate change. Hurricane Ian recently demonstrated the...
by Peter Buttrick | Oct 14, 2022 | Customer Service, Financial Shock, Digital Customer Experience, Products, Tech Protect, Education, Press Releases, Energy, Customer Engagement
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...
