by Sam Wade | Jul 3, 2022 | Education, NLC SLWP, ServLine, Intergenerational Communities, Millennials
Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...
by Bill Eller | Mar 14, 2022 | Mixed Age Communities, Millennials, Education, Service Line Responsibilities, Infrastructure, Inflow & Infiltration, Lead in Water, Intergenerational Communities
We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American Water Works Association estimated that there are more than 6 million lead service lines across the country, but other sources put the number closer to 9...
by Bill Eller | Jan 27, 2021 | Financial Shock, Intergenerational Communities, Millennials, Home Maintenance
Millennial homeowners make up 40 percent of new home buyers, moving into the market at a later age than prior generations. However, homeownership has been more stressful, expensive and disappointing than Millennials anticipated. In a survey, 43 percent of Millennial...
by bstickle | Jan 7, 2021 | Education, Intergenerational Communities, Millennials, Energy, Customer Engagement, Financial Shock, Maintenance, Energy Efficiency
Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, but your message may be ignored, or your customer simply may not be able afford the repairs, replacements or upgrades needed to make their homes more energy...
by bstickle | Sep 23, 2020 | Renewables, Education, Knowledge Center, Intergenerational Communities, Millennials, White Papers, Energy, Customer Engagement, Customer Service, Partnership, Utility of the Future
Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and unprecedented change. A growing percentage of decision makers, including millennials, are budget conscious, environmentally and socially aware, utilize social...
by bstickle | Mar 9, 2020 | Financial Shock, Testimonials, Customer Testimonials, Education, Videos, Customer Videos, Intergenerational Communities, HomeServe Cares, Millennials, Energy
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...
