by Sam Wade | May 24, 2022 | Home Maintenance, ServLine, Skilled Labor Shortage
Help Wanted signs are prevalent across the United States including in the water and wastewater industry. The workforce shortage will have a far reaching impact on utilities, especially if construction and upgrades are planned. Systems should expect the shortage...
by Bill Eller | May 13, 2022 | Education, Infrastructure, Lead in Water
The lead water service lines in this country need to be replaced, but replacement programs need to keep low-income homeowners in mind in the planning stages. There are nine million homes in America that get their water through lead water service lines, and lead water...
by Kimberly Dailey | May 4, 2022 | Education, Cooperatives
Southwestern Electrical Cooperative, which has served as a rural community partner for more than 80 years in Illinois, provides power to more than 24,000 members through nearly 3,500 miles of power lines. As part of providing exceptional service and value to their...
by Dennis Lyon | May 3, 2022 | Utah, HomeServe in the News, State, Public-Private Partnerships, HomeServe Cares
What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet with our partners. Together, we celebrated an amazing milestone we reached together: $1 million in home repair...
by bstickle | May 3, 2022 | Aging in Place, Customer Engagement, Customer Service, Testimonials, Customer Testimonials, Intergenerational Communities, Energy
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn’t kicking back on. Although his furnace was not...