by bstickle | Aug 28, 2023 | Customer Engagement, Customer Service, Financial Shock, Maintenance, Education, State of the Home Survey, Service Line Responsibilities, Industry Labor Force, Knowledge Center, Infographics, Intergenerational Communities, Press Releases, Energy
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
by Peter Buttrick | Aug 1, 2023 | Customer Engagement, Customer Service, Maintenance, Testimonials, Customer Testimonials, Energy
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
by Peter Buttrick | Jun 8, 2023 | State, Massachusetts, Energy, Customer Engagement, Customer Service
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
by bstickle | May 12, 2023 | Infrastructure, Electrical Grids, Intergenerational Communities, Natural Gas Industry, Press Releases, Gas Infrastructure, Energy, Customer Engagement, Testimonials, Customer Service, Customer Testimonials, Financial Shock, Education, Maintenance, Service Line Responsibilities, Partnership, Knowledge Center, Utility of the Future, Infographics, Grid Modernization
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
by Peter Buttrick | May 11, 2023 | Customer Testimonials, Education, Service Line Responsibilities, Energy, Customer Engagement, Customer Service, Financial Shock, Testimonials
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
by Kimberly Dailey | May 11, 2023 | Energy, Customer Engagement, Customer Service, Financial Shock, Testimonials, Customer Testimonials, Education, Service Line Responsibilities
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe’s emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and...