by bstickle | Oct 3, 2023 | Customer Engagement, Financial Shock, Maintenance, Partnership, Education, Utility of the Future, Service Line Responsibilities, Energy Efficiency, Infrastructure, Industry Labor Force, Intergenerational Communities, Press Releases, HomeServe in the News, Energy
Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer optional protection against potentially costly emergency repairs to residential lines and systems. Today nearly 5 million homeowners are benefitting from...
by bstickle | Aug 28, 2023 | Financial Shock, Maintenance, Education, State of the Home Survey, Service Line Responsibilities, Industry Labor Force, Knowledge Center, Infographics, Intergenerational Communities, Press Releases, Energy, Customer Engagement, Customer Service
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
by Peter Buttrick | Aug 1, 2023 | Maintenance, Testimonials, Customer Testimonials, Energy, Customer Engagement, Customer Service
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
by Peter Buttrick | Jun 8, 2023 | State, Massachusetts, Energy, Customer Engagement, Customer Service
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
by bstickle | May 12, 2023 | Press Releases, Gas Infrastructure, Energy, Customer Engagement, Testimonials, Customer Service, Customer Testimonials, Financial Shock, Education, Maintenance, Service Line Responsibilities, Partnership, Knowledge Center, Utility of the Future, Infographics, Grid Modernization, Infrastructure, Electrical Grids, Intergenerational Communities, Natural Gas Industry
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
by Peter Buttrick | May 11, 2023 | Customer Service, Financial Shock, Testimonials, Customer Testimonials, Education, Service Line Responsibilities, Energy, Customer Engagement
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...