by bstickle | May 12, 2023 | Service Line Responsibilities, Partnership, Knowledge Center, Utility of the Future, Infographics, Grid Modernization, Infrastructure, Electrical Grids, Intergenerational Communities, Natural Gas Industry, Press Releases, Gas Infrastructure, Energy, Customer Engagement, Testimonials, Customer Service, Customer Testimonials, Financial Shock, Education, Maintenance
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
by Peter Buttrick | May 11, 2023 | Testimonials, Customer Testimonials, Education, Service Line Responsibilities, Energy, Customer Engagement, Customer Service, Financial Shock
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
by bstickle | May 11, 2023 | Testimonials, Customer Testimonials, Education, Service Line Responsibilities, State, Financial Shock, New York
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
by Kimberly Dailey | May 11, 2023 | Testimonials, Customer Testimonials, Education, Service Line Responsibilities, Energy, Customer Engagement, Customer Service, Financial Shock
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe’s emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and...
by bstickle | Apr 13, 2023 | Pennsylvania, NLC SLWP, Testimonials, Customer Testimonials, State
After 40 years in the extermination business, Vincent L. knew good customer service. And when he found himself with a basement full of water while his 88-year-old mother was ill, Vincent needed customer service. “I went into the basement, and it was full of...
by bstickle | Mar 30, 2023 | Education, Energy, Testimonials, Customer Testimonials
It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.” His son had just showered, but the noise wasn’t coming from the bathroom, but from the...